This July we partecipated to a community training and meet-up in Milan, Italy, organized by Ushahidi.
Ushahidi has an exceptionally strong user-base in Italy: there have been 165 separate deployments of Ushahidi and many deployers actively contribute to our software and documentation. Milan is also a member of the Rockefeller Foundation’s 100 Resilient Cities challenge and served as an ideal testing ground to see how Ushahidi can develop programs that include direct interaction with our users. The value of engaging communities with in-person meet-ups and workshops goes beyond training users about our tools, but also creates synergy by providing a forum for people who may be working on the same problems to meet and begin sharing knowledge.
For Ushahidi, these gatherings allow us to discover new users, new uses of our tools, and to receive feedback from those who regularly use them. This informs the evolution of our technology and the structure of our programs to serve their needs. It also informs how we translate our tools and user manuals. We are currently working with volunteers from the Italian community to create a user guidein Italian (based on our recently updated guide) and on translation of other Ushahidi products. This way, Ushahidi builds capacity for training and support within a network that can continue to replicate and scale their efforts.
And thank you very much for the lovely evening @AngieNicoleOD @Shadrocker and Michelle Hamilton-Page