To move into the network age, humanitarians will have to embrace constant adaptation.
Much of this adaptation will occur outside traditional humanitarian assistance forums.
The most efficient ways to use technology to support communities will be found in their use of technology. If aid organizations are willing to listen, learn and encourage innovation on the front lines, they can play a critical role in building a more inclusive and more effective humanitarian system.
OCHA study full text available in pdf
The document is well summarized by Patrick Meier on this blog post